Outreach & Volunteer Coordinator

The Outreach and Volunteer Coordinator (OVC) advances the outreach and community engagement initiatives of the Albany Pine Bush Preserve Commission (APBPC) and works to build broad-based, sustained local support for the Albany Pine Bush Preserve.

APBPC acknowledges and values that its success comes from meeting and considering the diverse needs, backgrounds and perspectives of the public. The OVC works towards this goal by regularly facilitating connections and communication within the Capital Region community, and by helping staff understand the best ways to resonate and engage with the people and neighborhoods that we serve. Additionally, the OVC connects and collaborates with the public and APBPC staff to ensure that community attitudes and needs inform and improve the services and resources that the APBPC provides to the community as part of its mission.

The OVC coordinates volunteer activity including identifying projects with staff, recruiting, supporting, training, evaluating, and recognizing volunteers and other members of the public, including private businesses and organized groups with a goal of reaching and recruiting more diverse members of the community.

The OVC is also a liaison between APBPC staff and Friends of the Pine Bush Community, a non-profit organization supportive of APBPC.


The OVC works with APBPC staff to coordinate all volunteer activities including recruitment, hiring, on-boarding, confidential record keeping, recognition, retention and dissemination of organization wide volunteer communication. The OVC supports staff who manage volunteers, which ultimately helps engage the community in science, stewardship, education, other projects and special events.

The OVC maintains the volunteer database, promotes volunteer leadership, facilitates communication between volunteers and staff and ensures continuity and quality of all volunteer opportunities. This position provides leadership and direction to volunteers and works cooperatively with staff, as well as partner organizations, agencies and businesses. The OVC works with the APBPC Administrative/Operations staff to ensure compliance with volunteer policies and procedures.

The OVC coordinates the administration of volunteer activities, programs and committees of the Friends of the Pine Bush Community board to help them further annual conservation, science, land protection and education objectives within the preserve.

Work with staff and volunteers to identify and develop volunteer and other public engagement projects and opportunities that support the goals of the Albany Pine Bush Preserve. Train and support staff on the fundamentals of working with and supervising volunteers.

Develop effective engagement strategies to recruit the public and private sectors to support the organizational mission. Work with Executive Director and Communication Director (CD) to promote the involvement of local businesses, civic groups and other members of the public to provide volunteer time, resources or services to increase the supportive constituency for the Albany Pine Bush Preserve. Work with the CD to coordinate and publicize volunteer events and activities through social media, the Pine Bush e-newsletter and other media outlets.

Provide support to staff who work with volunteers including help with job descriptions, training in various specialized positions and orientation materials. Plan and oversee volunteer appreciation events and other activities, coordinate awards and other forms of appreciation.

Work closely with volunteers on the Friends of the Pine Bush Community board, contribute as a committee advisor, help the organization fulfill its annual plan, and act as a liaison between them and preserve staff. Leverage the capacity of the Volunteer Program by developing a structure to encourage and support volunteer leadership, including within the Friends organization.

Communicate with peer organizations to share ideas for creating and maintaining an exceptional volunteer program, including involvement with professional associations and attending conferences or meetings.

Organize and oversee special events. Coordinate event tasks and assignments and set deadlines for event committee members. Lead meetings and discussions. Ensure coordination and communication between all committee members. Recruit and schedule all volunteer activities for the event. Work with CD on event marketing and promotion. Day-of point person for ensuring job leaders are empowered to run their respective area(s), supervise their respective staff/volunteers, and assist with trouble-shooting throughout the event (set-up to clean-up).

In an effort to ensure continuity and quality, the OVC is responsible for identifying how to evaluate and regularly measure the effectiveness of all volunteer opportunities as a tool to reach, motivate, and involve the general public and private and corporate community members in the preserve’s work. Suggests revisions to the program based upon results.

Preferred Qualifications:

  1. Three to five years’ experience in community relations or outreach, volunteer management, social sciences, development, membership, campaign or event planning, communications, marketing, customer service and/or promotions. Background in volunteer and general non-profit administration a plus.
  2. Demonstrated collaboration and communication skills in order to be inclusive of a wide range of groups and individuals, with varying backgrounds, cultures and experience levels.
  3. Must enjoy and have experience working with a variety of individuals and groups and be able to engage new community members in the work of the organization.
  4. Strong organizational skills and ability to prioritize tasks and manage projects simultaneously.
  5. Detail oriented and able to work independently and as part of a team.
  6. Travel locally or regionally and work flexible hours, frequently including weekends and evenings.
  7. Ability to work well under pressure and meet deadlines.
  8. Experience with Microsoft Office, volunteer management and publication software.
  9. Commitment to the goals of the APBPC.

Job Title:   Outreach & Volunteer Coordinator
Department:   Communications 
Supervisor:   Communications Director
Location:   195 New Karner Road, Albany, NY
FLSA Status:    Non-Exempt
Classification of Position:  Regular Full-time 37.5 hours/week
Hiring Salary:   $47,039

APBPC is an Equal Opportunity Employer.

APBPC does not discriminate in its employment opportunities or practices on the basis of an individual’s actual or perceived race, color, sex, national origin, ethnicity, hairstyle and hair texture, military or veteran status, mental or physical disability, marital status, sexual orientation, sexual and reproductive health decisions, gender identity, transgender status, genetic information/predisposition or carrier status, age, religion, creed, domestic violence victim status, and any other classification protected by federal, state or local law.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of APBPC for this job. Duties, responsibilities and activities may change at any time with or without notice.

Date Posted: 01-17-2022

Expire Date: 02-18-2022

Contact Name: Wendy Craney

Contact Email: admin@albanypinebush.org

Additional Instructions:

APPLICATION PROCEDURE AND DEADLINE Deadline: February 18, 2022 Please e-mail cover letter, résumé, and 3 references to: admin@albanypinebush.org Please put Outreach & Volunteer Coordinator in the subject line. No phone calls please.

Documents:  Outreach & Volunteer Coordinator Job Description  |